Vodacom Tanzania, a leading mobile phone service provider, has announced the launch of new after-sales service repair centers. This initiative aims to improve digital inclusion and enhance customer satisfaction by providing convenient and accessible repair services directly at Vodacom shops.
The company plans to expand its network of repair centers across Tanzania to meet the growing demand for smartphone repairs, by partnering with top smartphone brands like Neon Ultra, Samsung, Vivo, Motorola, Honor, and Oppo.
The repair centers are expected to improve customer satisfaction by providing timely and convenient repair solutions, which aligns with Vodacom’s mission to drive digital transformation in Tanzania, making smartphones and digital services more accessible to a wider population.
By offering convenient and reliable repair services, Vodacom Tanzania is demonstrating its commitment to customer-centric solutions and contributing to the growth of the digital ecosystem in the country.
